Qualifications and Courses

Finance for non-finance managers

The course is structured for anyone who needs to understand their organisation’s finances.

If you have difficulty communicating with your auditor or your finance department, this is the course for you. The course looks at every aspect of financial management and use both case studies and your own accounts to illustrate theory in a really practical way.

Over the two days you will cover:

Financial management terminology, concepts and principles

Application of various financial planning techniques such as budgeting, cash-flow projections, cost benefit analysis, variance analysis and cost management

Analysis and interpretation of financial management statements and reports such as the balance sheet, income and expenditure statement, budget, cash flow projection, variance analysis and assets register.

Description of valuations and credit management principles and processes

Explain how financial decisions are arrived at

Give the basic principles of sound business investment decisions

Description of financial management success and failure factors

Training Material

You will be provided with a note-pad, pen, and a framed certificate of attendance and a memory stick with the course materials.

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Project management Fundamentals

The course is designed for anyone who intends to or manages projects-large or small.

We all have to manage a project at some time-a self-contained piece of work which starts and ends independently from your core work. Based on practical, work-based examples, this course enables you to draw up terms of references, define critical success factors, produce a realistic budget, develop an effective project team and evaluate results.

Over the three days you will cover:

Defining different kinds of projects;

Understanding of types of structures involved within a project environment

Appreciate roles and responsibilities of Project Sponsors, Project Managers, Project Members and stakeholders

Planning, timescales and deadlines;

Drawing up budgets and working with the project team;

Solve problems, identify solutions and apply corrective action steps

How to successfully complete the project by risk management and control procedures

Monitoring and evaluation of a project.

Training Material

You will be provided with a note-pad, pen, and a framed certificate of attendance and a memory stick with the course materials.

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Professional Report writing

If English isn’t your first language, business report writing can be a challenge. The course has been tailor made and developed to help participants who use English as a second language. The participants will be assisted to master the important aspects of report writing and express themselves clearly and concisely. This highly practical course will help increase your confidence and the ability to write simple and plain English.

In the two days, you will cover:

The basic rules of grammar and punctuation

Keeping it simple: writing plain English

Selecting format and meeting the reader’s requirements

How to be concise and get to the point

Improving your spelling

Sequencing and importance of graphs, texts, diagrams and tables

Planning, structuring and proofreading your documents

Training Material

You will be provided with a note-pad, pen, and a framed certificate of attendance and a memory stick with the course materials.

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Effective minute taking

Effective minute-taking is vital to the efficient organisation and a good minute-taker can transform the effectiveness of a team. This two-day minute-taking training course is a sound introduction to minute-taking and equips you with the knowledge and skills you need to write professional minutes with confidence. This is a hands-on course with practical exercises throughout the day to help you capture the essential information accurately.

For anyone who desires to upgrade their minute taking skills this is a course for you. Office professionals who need to be effective in running meetings. Over the one day you will cover:

Objectives of minute taking

Preparations for taking minutes and meetings

Layout, grammar and language for minutes

Listening skills

Tips and tricks for note-taking

Preparing an agenda

Working with the Chair

Training Material

You will be provided with a note-pad, pen, and a framed certificate of attendance and a memory stick with a copy of the course materials.

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Emotional Intelligence in management and leadership

For leaders and managers who want to enhance their people and decision-making skills.

Your emotional intelligence in the current business environment and communication skills determines the success or failure of your organisation. How you recognise, use and learn from your emotions is increasingly being seen as the key intelligence for successful management and leadership in the workplace. This course explores and provides you with a comprehensive introduction to the concept of emotional intelligence, what it may mean to you and how you can cultivate the competencies required to improve your practical professionalism.

In the two days, you will cover:

The emotional intelligence manager-a different way of being smart

Understanding the concept of emotional intelligence

The core skills of emotional intelligence

Self-awareness and emotional intelligence

The emotional intelligence organisation

The impact of emotional intelligence on social and professional interactions

How to develop and improve your emotional intelligence

Applying emotional intelligence techniques in the organisation

Training Material

You will be provided with a note-pad, pen, and a framed certificate of attendance and a memory stick with the course materials.

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Conflict Management and Resolution

The course is designed for team leaders in the business and organisation environment. The course looks at why conflict happens, how it escalates and equips you with the fundamental skills and strategies to help you manage and resolve inevitable conflicts which are part of organisational processes. It also provides you with some practical tips and techniques for resolving conflict situation before they escalate into full blown crisis. The course includes practical work and you will leave with basic skill and increased confidence to respond constructively to conflict wherever it is found.

In the two days you will cover:

Defining terms: conflict management and conflict resolution

Understanding the main sources of conflict

Managing reactions to conflict

Effective communication in difficult situations

Effective technique to resolve conflict

Creative problem solving: applying the skills and strategies for resolving conflict

Attributes of a good conflict manager/ leader

Handling stakeholder complains i.e. customers, beneficiaries etc.

Training Material

You will be provided with a note-pad, pen, and a framed certificate of attendance and a memory stick with the course materials